We strive to make every event as accessible as possible.

We are happy to provide Auslan interpreting and Audio Description services by request.

For information on our access services please call 03 9652 4242 (National Relay Service calls accepted). Or email access@festival.melbourne with your enquiry.

BOOKING ACCESS TICKETS

The best way to book tickets if you have any access requirements is to contact the venue directly.

All venue contact information is available on individual event pages. Alternatively, contact us via the above so we can assist in your enquiry.

ACCESS REQUEST FORM

We can provide Auslan interpreting and audio description services by request.

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The deadline for access requests is Monday 3 September. Requests do not require payment. Once the requested performance date is confirmed, payment is required to ensure booking. Normal booking terms and conditions apply.

COMPANION & CARER CARDS

Companion Card

Companion Card holders qualify for a complimentary ticket for their companion. Please contact Melbourne Festival on 03 9662 4242 or venue box offices directly.

Carer Card

Victorian Carer Card holders qualify for concession priced tickets to all events, except Trustees.

 

ACCESS SYMBOLS

No music or dialogue

 Fully surtitled or minimal dialogue, some background music and/or sounds

Partly surtitled or includes dialogue, background music and/or sounds

 

AUDIO DESCRIPTION

Audio description makes the visual verbal for people who are Blind or vision impaired. Patrons use a small audio receiver to receive a spoken description of the visual elements by a trained audio describer.

 

DEAF OR HARD OF HEARING

Auslan interpreting

Use the Access Request Form to request Auslan services at other events.

 

ASSISTIVE LISTENING

The following venues have sound amplification systems:

  • Arts Centre Melbourne, Fairfax Studio
  • Arts Centre Melbourne, Hamer Hall
  • Arts Centre Melbourne, Playhouse
  • The Coopers Malthouse, Beckett Theatre
  • The Coopers Malthouse, Merlyn Theatre
  • Federation Square
  • Melbourne Planetarium, Scienceworks
  • Melbourne Recital Centre, Elisabeth Murdoch Hall
  • Royal Botanic Gardens Victoria, Melbourne Gardens
  • Theatreworks

 

PHYSICAL ACCESS

Where the wheelchair icon is displayed, the venue/location is wheelchair accessible. If this symbol is not displayed, access may be limited and assistance by venue staff may be required.

To ensure the best possible experience, please discuss all access requirements with the venue before you book.

 

WEBSITE ACCESS

If you are having trouble reading this website, you can request a large print version of the Program Guide.

Email us on access@festival.melbourne or call 03 9662 4242 and we will send you a copy in Word or PDF format.